Please reach us at SOUTHERNDOWNSWELDING@HOTMAIL.COM if you cannot find an answer to your question.
We are generally on the move every weekend attending local markets and major events around our region. To keep up to date on where we will be at jump on to our Facebook Page or check out our upcoming events page.
No, We don't currently have a shop front, we work from our workshop based in Allora, we are available for local pickup via appointment only.
Yes, SDWF offers design services for all of our custom metalwork projects.
SDWF generally work with mild steel and zincanneal sheeting, but not limited
We generally take 2-5 weekdays to have standard stock orders processed/packaged. For all our custom made from our stock base design allow 5-7 days processing. For fully custom made 1 of kind pieces please allow 7-14days. Then it’ll take Australia Post or a courier approx. 3-8 working days to deliver. Please refer to the Australia Post website for estimated delivery times.
Yes, We make all our metal wall art and garden art onsite at our workshop. We are 100% Australian Made.
Yes, we ship Australia wide. Please refer to our postage and local pickup page.
Goods are classed as faulty if they are damaged in transit, or where a manufacturing fault occurs within a reasonable period from the time of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
If you think a product is faulty please contact us and we will assist you with organising to return the product. If the item is deemed faulty, we will either issue a refund for the price you paid for the product or if you wish we can provide a replacement.
Change of mind
Sorry we don’t offer a refund for change of mind.
Other
Please contact us if there is any other issues that we can work with you to have resolved.